WOW Air terminal at Tenerife Sur Reina Sofia is one of the biggest and busiest terminals at the airport. Every day, thousands of people come here to fly to places through WOW Air. Despite its vast size, TFS WOW Air Terminal offers numerous helpful services to facilitate your journey.
Whether you’re visiting for the first time or a frequent flier seeking information on WOW Air’s terminal at TFS and navigating the airport, keep reading for a smoother and more convenient airport experience.
WOW Air Tenerife Sur Reina Sofia (TFS) Terminal Overview
Information About WOW Air Tenerife Sur Reina Sofia Terminal
Information | Details |
Airport Name | Tenerife Sur Reina Sofia (TFS) |
Airport Code | TFS |
Airport Address | 38610, Santa Cruz de Tenerife, Spain |
Terminal Name | Terminal 1 |
Airport Contact Number | 34 913 21 10 00 |
Airport IATA Code | TFS |
Airline IATA Code | WW |
Airline ICAO Code | WOW |
Ticket Counter Hours | 3 hours before scheduled departure until 1 hour before departure |
Official Airlines Website | www.wowair.com |
Official Facebook | WOW Air Facebook |
Official LinkedIn | WOW Air LinkedIn |
Official Instagram | WOW Air Instagram |
Official YouTube | WOW Air YouTube |
Departures Terminal for WOW Air at Tenerife Sur Reina Sofia (TFS)
WOW Air operates from a dedicated TFS Terminal 1 for all its departures. It’s important to familiarise yourself with some important steps and the layout of the WOW Air TFS Terminal so that you’ll be well-prepared for your WOW Air departure from TFS. Important information you need to know about the departure process:
Check-In
WOW Air’s check-in process at the Tenerife Sur Reina Sofia Terminal is designed to be efficient. Follow these steps for a smooth experience:
- First, locate the check-in counters in the Tenerife Sur Reina Sofia Terminal.
- Next, note that counters typically open 3 hours before scheduled departure times.
- Furthermore, consider checking in online up to 24 hours before your flight to save time.
- While checking in at the airport, make sure to arrive early, especially during peak travel times.
- Once you reach there, look for the well-marked check-in area with the WOW Air branding.
- Finally, if you have trouble finding it, ask an airport staff member for directions.
Bag Drop Off
When checking in luggage with WOW Air, follow these steps:
- Firstly, check in for your flight.
- After that you can proceed to the bag drop area (usually near check-in counters).
- Before doing so, make sure your luggage complies with WOW Air’s size and weight restrictions.
- Then, handover your luggage to the staff at the bag drop.
- Next, allow staff to weigh and tag your luggage.
- Finally, your luggage will be sent off to be loaded onto the plane.
Security Check
Navigating security at WOW Air TFS Terminal 1 involves several steps:
Step 1: Check in and drop off any baggage.
Step 2: Next, proceed to the security checkpoint specific to WOW Air TFS Terminal.
Step 3: Then, prepare your boarding pass and a valid form of ID for inspection.
Step 4: Additionally, remove specific items from your carry-on bag as per security guidelines.
Step 5: Afterwards, pass through either a metal detector or body scanner as directed.
Step 6: Finally, collect your belongings and proceed to your gate.
Note: The security process can be time-consuming, especially during peak hours. Therefore, it’s advisable to arrive early to ensure you have sufficient time to clear security before your flight.
Gates
After passing through security clearance, follow these steps to reach your WOW Air gate at TFS:
- Firstly, enter the departures area
- Then, locate the WOW Air gates within the TFS Terminal
- Next, check your boarding pass or departure screens for your exact gate number
- Afterwards, navigate to your assigned gate
- Take advantage of nearby amenities:
- Shops
- Restaurants
- Lounges
- Moreover, keep an eye on departure screens for potential gate changes
- Subsequently, keep listening for announcements about your flight
- Additionally, prepare for boarding, which typically begins 30-45 minutes before departure
Arrivals Terminal for WOW Air at Tenerife Sur Reina Sofia (TFS)
WOW Air flights arriving at Tenerife Sur Reina Sofia typically use the WOW Air TFS Terminal 1. This modern facility is designed to handle international arrivals efficiently. Here’s what you can expect when arriving on a WOW Air flight at TFS Terminal:
Baggage Claim
After getting off from your WOW Air flight, you’ll have to follow signs to the baggage claim area in the WOW Air TFS Terminal. The baggage claim area is located on the lower level of the terminal.
- Carousels: There are several baggage carousels at the terminal. Large screens above each carousel display flight information, so you can easily find the one assigned to your WOW Air flight.
- Wait Time: Typically, it takes about 15-30 minutes for bags to start appearing on the carousel after your flight lands. However, this can vary depending on factors like flight load and airport busyness.
- Assistance: If you need help with your luggage or have any issues, look for airport staff or WOW Air representatives near the baggage claim area.
- Lost Luggage: In case your luggage doesn’t arrive, there’s a lost and found office in the baggage claim area where you can report missing items and get assistance.
Customs
After collecting your baggage, you’ll proceed to the Customs area. This is a crucial step for all international arrivals, including WOW Air passengers.
- You’ve to fill out any required customs declaration forms.
- Afterwards, follow signs to the customs area after collecting your luggage.
- Also, declare any items that exceed duty-free allowances or if you have any restricted items.
- Furthermore, be prepared to open your luggage or answer questions of Customs officers.
- If you’ve bought items that exceed duty-free limits, then you have to pay applicable taxes or duties.
- Finally, once cleared, you have to follow signs to the airport exit or to connecting flights.
After clearing customs, you’ll exit into the arrivals area of the TFS terminal of WOW Air. Here, you’ll find transportation options, including taxis, ride-sharing services, and shuttles to other terminals if you have a connecting flight.
List of All WOW Air Terminals.
WOW Air Lounge at Tenerife Sur Reina Sofia (TFS)
Airline lounges are exclusive areas within airports that offer a more comfortable and luxurious experience for eligible passengers.
Who can access airline lounges?
- First and business class passengers
- Frequent flier program members with elite status
- Airline lounge membership holders
- Passengers who purchase day passes (when available)
Common amenities in airline lounges
- Comfortable seating areas
- Complimentary food and beverages
- Free Wi-Fi
- Business centres with computers and printers
- Shower facilities
- Quiet zones or sleeping areas
- Television and reading materials
- Flight information displays
Benefits of using airline lounges
- Escape from crowded terminal areas
- Opportunity to relax or work in a quieter environment
- Access to better quality food and drinks
- Improved productivity for business travellers
- Potential for networking with other travellers
How to find lounges at international airports?
- Check WOW Air website or mobile app
- Use third-party lounge directories (e.g., LoungeBuddy, Priority Pass)
- Look for signs in the airport terminal
- Ask airline staff or airport information desks
Unfortunately, WOW Air does not operate its own dedicated lounge at TFS Airport Terminal. As a budget airline, WOW Air typically doesn’t provide lounge access as part of its standard services.
For WOW Air passengers looking for a comfortable place to wait, the airport also offers plenty of seating areas, restaurants, and shops throughout its terminals where you can relax before your flight.
Services and Amenities Offered By TFS Airport & WOW Air
WOW Air provides a range of services and amenities to make your travel experience more comfortable and convenient. Here’s a list of what you can expect:
TFS Terminal Services
- Free Wi-Fi throughout the terminal
- Information desks for airport and flight inquiries
- Currency exchange counters
- ATMs
- Luggage storage facilities
- Lost and found service
- Accessible facilities for passengers with reduced mobility
- Charging stations for electronic devices
- Dining options, including fast food and sit-down restaurants
- Retail shops for last-minute purchases
- Restrooms and water fountains
- Duty-free shopping for international travelers
WOW Air Services
- Check-in counters for baggage drop and boarding passes
- Self-service kiosks for quick check-in
- Assistance for passengers with special needs
- In-flight meal pre-ordering (for purchase)
- Extra baggage allowance purchase
- Seat selection options
- Priority boarding (for purchase)
- Customer service desk for inquiries and issue resolution
Additional Airport Amenities
- Airport lounges (some may require membership or payment)
- Children’s play areas
- Pet relief areas
- Smoking areas (in designated outdoor locations)
- Art exhibitions and installations
- Quiet zones for relaxation
- Massage chairs and spa services (for a fee)
- Rental car facilities
- Ground transportation information and booking
Note: Some services may vary depending on the specific terminal and time of day.
Things to Do At WOW Air TFS Terminal
List of activities passengers can do at the WOW Air TFS terminal if their flight is delayed or they have a long layover:
- Grab a bite to eat: Visit the food court for a variety of quick meals and snacks. Sit down at a restaurant for a more leisurely dining experience.
- Shop: Browse duty-free stores for discounted luxury goods. Check out souvenir shops for themed gifts. Visit newsstands for books, magazines, and travel essentials
- Relax: Find a comfortable seating area to rest. Use charging stations to power up your devices. Take advantage of free Wi-Fi to stream movies or catch up on work.
- Freshen up: Use public restrooms to wash up. Visit a pay-per-use lounge for showers and more comfortable amenities (if available).
- Enjoy art and culture: Look for art installations or exhibits within the terminal. Check if there are any live music performances scheduled.
Always stay near your gate and listen for announcements about your flight. If you’re unsure about how much time you have, ask a WOW Air representative or airport staff for guidance before venturing too far from your departure area.
Transportation Options Near WOW Air Terminal TFS Airport
WOW Air passengers have several transportation options available at WOW Air TFS terminal. There Are several convenient ways to get to and from the terminal:
- Taxis: Available at designated taxi stands outside the terminal.
- Ride-sharing services: Some ride-sharing apps are ideal options.
- Shuttle buses: Various shared-ride shuttle services connect the airport to nearby areas.
- Public buses: Several bus lines connecting airports to various parts of the city.
- Rental cars: A free shuttle takes passengers to the off-site rental car facility.
- Private car services: Pre-arranged limousines and town cars are available.
- Hotel shuttles: Many nearby hotels offer free shuttle services for their guests.
Each option offers different levels of convenience and cost, so you can choose the one that best suits your needs and budget.
WOW Air Terminal Location at Tenerife Sur Reina Sofia (TFS)
WOW Air operates from the terminal that is dedicated to international flights and is located on the western side of the airport complex
WOW Air Office Tenerife Sur Reina Sofia (TFS)
For passengers who flew with WOW Air TFS Terminal, here are office details of the WOW Air:
Head office: | Tenerife Sur Reina Sofia, 38610, Santa Cruz de Tenerife, Spain |
Phone number: | 34 913 21 10 00 |
For your travel needs, WOW Air offers a wide range of other airline offices conveniently located throughout the terminals, offering services and support to ensure smooth and efficient travel experiences.
At each terminal, WOW Air hosts various airline offices where passengers can find assistance with ticketing, reservations, flight information, and more. Whether you’re arriving, departing, or connecting flights, these offices provide essential services to meet your travel needs.
For passengers needing information on specific airlines or assistance with flight changes, WOW Air offices are equipped to handle inquiries promptly and efficiently. Whether you’re flying internationally or domestically, these offices serve as valuable resources for travelers navigating through one of the world’s busiest airports.
FAQs
WOW Air no longer operates. It ceased operations in March 2019.
Since WOW Air is no longer in business, it does not fly out of any terminal at TFS. But earlier it operated from WOW Air TFS Terminal for all its arrivals and departures.
For domestic flights, arrive 2 hours before departure. For international flights, arrive 3 hours before departure.
To find your correct terminal at TFS, check the airport information screens upon arrival.
You can do online check-in up to 24-hour before your scheduled departure time and 3 hours before at the airport.
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