TUI Airways through it’s João Paulo II Airport (PDL) terminal provides great connectivity to the rest of the world. It is genuinely known for its quality service, which serves TUI Airways passengers at João Paulo II Airport (PDL). It serves more than 13 million passengers and the numbers are constantly increasing with the rapid number of connecting flights.
Several TUI Airways flights are operated from the PDL Airport. There are lucrative first-class shops, Duty-free areas, branded restaurants, and easy access to several attractive amenities and conveniences for passengers.
TUI Airways João Paulo II Airport (PDL) Terminal Overview
TUI Airways at João Paulo II Airport terminal offers satisfactory customer-based services and many free complimentary services to passengers. Let’s take a look at the listed below full details of terminal information, contacts and more.
Information | Details |
---|---|
Airport Name | João Paulo II Airport |
Airport Code | PDL |
Airport Address | 9500-749 Ponta Delgada, Portugal |
Terminal number | Terminal 1 |
Airline Contact Number | 0203 451 2688 |
IATA Code | BY |
ICAO Code | TOM |
Airlines ticket Hours | 24×7 |
Official Airline Website | https://www.tui.co.uk/flight/ |
Instagram Page | https://www.instagram.com/tuiuk/ |
Twitter Page | https://x.com/TUIUK |
Departures Terminal for TUI Airways at João Paulo II Airport (PDL)
TUI Airways at PDL Airport departs from Terminal 1. There are great accommodations at this terminal such as VIP lounges, lucrative souvenir shops, food & beverages, ATMs, money exchange, and duty-free make-up and perfumes. You can also rest here in a fully air conditioned restroom until it’s time for your connecting flight.
Check-In
You may use any options for smooth check-in at the TUI Airways counter. Due to the heavy crowd at PDL Airport, check-ins require early arrival from the passengers.
- You may online check-ins 6 hours before boarding flights and 25 hours before returning flights.
- Use my booking from a mobile app to take a printout of the document and show it when requested.
- Provide the printout at the final check-in counter at PDL Airport.
- You can physically check in 24×7 but arriving 2 to 3 hours before your flight at the TUI Airways counter is strongly recommended.
- You can also check your luggage for a safe and comfortable baggage claim with TUI Airways.
Bag Dropped Off
While check-in the baggage with TUI Airways, you need to consider below steps:
- You can check in your baggage before the flight and it reduces the extra effort of standing in a long queue. You can also check in online.
- TUI Airways offers a self-service bag dropping off and reclaiming luggage facility available at PDL Airport.
- If you’re checking in online, “self-service bag drop kiosks” can be obtained on the same day of departure.
Security Check
Below are the steps to pass through security checks at PDL Airport:
- Remove your wallet and belt and pack this in your luggage.
- Remove if you’re dressed up with boots, shoes, heels, or any metal items. Keep the liquid in the bag if a container holds more than 100 ml. Only transparent containers may go with an easy security check.
- Any electronic items like laptops, iPods, e-readers, tablets, and hair straighteners should be on the top of your baggage or in the handbag. You can grab a flat tray to demonstrate by keeping all these items to pass the security checks.
Note: you may shoot your query online regarding rush hours and get familiar with it to avoid a long waiting queue.
Gates
Once the security clearance is done from the departure terminal, you may enter through the terminal gate. There are multiple gates at the TUI Airways PDL terminal. Thus, you need to follow the below steps:
- Enter in the waiting room (departure area) at PDL Airport
- Look for TUI Airways gates in the PDL Airport
- Check the leaf area of your ticket for the exact gate number
- Check for the direction and head towards the gate
- Enjoy services and amenities during the course
- VIP lounge
- Restaurants
- Shops
- Duty-free products
- All ear to announcements and screen display for running status
- Stay in the waiting hall until your flight ready to begin
Arrival Terminal for TUI Airways at João Paulo II Airport (PDL)
TUI Airway uses Terminal 1 at PDL Airport for its arrival flights. If you have arrived at PDL Airport, you need to hurry for your baggage. To avoid any delay or long wait in a queue, following are the easy steps:
Baggage Claim
- If you tie a flash ribbon using distinctive tags for your baggage, it helps identify and ease the pickup.
- If you have only a “carry-on” bag, it skips the baggage reclaim procedure and saves additional time.
- Don’t carry more than 3 litres of alcohol and not more than 300 cigarettes, or you’ll be accustomed to duty charges at the TUI Airways counter.
- Organize your baggage for quick custom-check, sometimes, a repeat scan may be required, in case some items are not identified as safe from security checks.
Customs
Once the baggage collection procedure is done at the TUI Airways counter in the PDL Airport, head directly to the customs area. You need to follow the below process:
- For an inbound TUI Airways flight, fill out the customs form provided by the immigration department. After clearance and collection of your baggage, you can shift to the exit gate.
- The custom will perform a quick inspection of your luggage and sometimes, it may require you to double scan the items you’re carrying.
- If the TUI Airways customer discovers some items that don’t adhere to PDL Airport terminal guidelines, fill out the form and pay the additional customs duty charges.
- Be prepared to answer for the luggage you’re carrying and give appropriate answers to the customs.
- Once clear from the customs, you need to look for an exit, or a gate to your reconnecting flight.
List of All TUI Airways Terminals
TUI Airways Lounge at João Paulo II Airport (PDL)
You can pre-book PDL Airport terminal lounge service from TUI Airways website to obtain extra discounts. Lounge at PDL Airport Terminal 1 along with the restroom gives you an extraordinary feeling that escapes you from the hustle and bustle of the crowd. Let’s figure out an inside glimpse of PDL Airport lounge:
Specialities of the PDL Airport Lounge
- Premium buffet
- Premium open bar
- Comfortable and gourmet relaxing
- Free access for TUI customers
- Free for children below 2 years
- VIP Lounge can be located at Terminal 1
Amenities in PDL Airport Lounge
- Comfortable sitting arrangement
- Access to the private departure area
- Telephone, fax, and conference facility
- WiFi, business centers, TV’s
- Complementary foods and beverages
- Flight information display screen
Services and Amenities Offered By João Paulo II Airport & TUI Airways
TUI Airways at João Paulo II Airport terminal is a modern-world service provider for passengers traveling domestic or international flights. PDL Airport has an approach to offer modern amenities to its travelers. Some of the top-notch services and amenities that you will discover here are:
- Telephone and conference hall facilities
- TV, WiFi, FAX, Bar, beverages
- Newspaper and magazines
- Fully Air Conditioning
- TV screen with sports channel
- Kids playground arena
- Massage and spa services
- Special arrangements for physically challenged
Transportation Options Near TUI Airways Terminal João Paulo II Airport
PDL Airport is a super busy Airport that connects passengers with their flights, so reaching your TUI Airways terminal needs transportational service. Below are available transportation methods, which can be used to enter PDL Airport Terminal entry gates. However, once you’re in the airport premises, you will be altered with walkways and accelerators to join you with the connecting TUI Airways.
Transportation Service | Description |
---|---|
Car Rental Services | You can book any car rental service physically or from the website address. |
PDL Airport Taxi | Exclusive taxi services help roam about the city or your destination. |
Private Airport Transportation | TUI Airways welcomes private airport travelers. |
ADO Bus PDL | ADO Bus PDL is best for regular travelers using public bus transport services. |
TUI Airways Terminal Location at João Paulo II Airport (PDL)
You can use Google Maps below to locate this airport and TUI Airways connecting terminals, respectively. You can use a mobile phone to click on the Google Maps which will show you all the information and live location of the PDL Airport terminal.
Alternatively customer service is always available all around the Airport premises. You can also directly call the office number 020-34512688, in case of difficulty. However, most of the important places, tourist attractions, services, and lounge services are visible and can be located via maps.
TUI Airways Office João Paulo II Airport (PDL)
A passenger can directly call to +020-34512688 for all sorts of queries. In case of any doubts related to flight delay and connecting flights, passengers can also browse the official website, which is:
Information | Contact Details |
---|---|
Contact (TUI Airways) | +020-34512688 |
Address | 9500-749 Ponta Delgada, Portugal |
Website | https://www.tui.co.uk/flight/ |
TUI Airways offers a wide range of private planes, domestic airlines, and connecting multiple countries on one platform. It provides all types of modern era services, so the passengers receive a smooth traveling experience. TUI Airways at PDL airport terminal has several counters for travel booking and all inquiries regarding different arrival and departure of flights.
Thus, all the passengers traveling with TUI Airways can experience outstanding support and services. Terminal 1 is packed with multiple airline offices where travelers can enquire, book their tickets 24×7, look for reservations, and collect all the information related to their respective flights and connecting flights.
FAQs
TUI Airways at João Paulo II Airport uses Terminal 1.
TUI Airways flies out from Terminal 1.
If you’re an international traveler, board at the airport 3 hours before your flight timing and 2 hours for domestic passengers.
48 hours prior for inbound and outbound flights, online check-in closes 6 hours before departure timing, 2.5 hours for standard flights, and 3.5 hours for international departure.
Check in with your boarding pass for the terminal number. After check-in, you’ll be given full information like flight details, arrival and departure timing, and passenger details.
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