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Silver Airways STX Terminal – Henry E. Rohlsen Airport

Silver Airways STX Terminal – Henry E. Rohlsen Airport

Silver Airways is the primary hub at Terminal B of Henry E. Rohlsen Airport (STX).

Silver Airways STX Terminal is fully equipped with modern amenities that enhance travelers’ experiences at the airport and onboard.

Below is the detailed guideline for all facilities, amenities, and services available at STX Terminal B, and all other important information passengers need for hassle-free navigation.

Silver Airways Henry E. Rohlsen Airport Terminal (STX) Overview

Multiple counters are available at Silver Airways terminal STX to assist customers with information, queries, and other travel-related issues. 

Let’s look at the Silver Airways Terminal (STX) overview in the table below.

InformationDetails
Airport NameHenry E. Rohlsen Airport
Airport CodeSTX
Airport Address52 Estate Diamond Ruby, Christiansted, 00820, USVI
Terminal numberTerminal B
Airport Contact Number1 340-778-1012
IATA Code3M
ICAO CodeSIL
CityChristiansted, United States Virgin Islands
Airlines Ticket Hours24×7

List of All Silver Airways Terminal.

What Terminal is Silver Airways at STX Airport?

Silver Airways STX Terminal operates at Terminal B of Henry E. Rohlsen Airport (STX), which serves as the primary hub and gateway to the Caribbean.

Arriving at Silver Airways Terminal STX is super easy. You can pick up a ride or use public shuttle buses to reach Henry E. Rohlsen Airport Terminal B.

The public bus stand is a few miles away, thus car rental service can be another great opportunity to save time. You can also try Tri-Rail, which runs on schedule, though.

All passengers at Silver Airways terminal can facilitate themselves with several outlets for power supply, banking, and baggage storage & wrapping services.

Never mind traveling with children or taking them on a ride to exhibitions available at STX Silver Airways Terminal Henry E. Rohlsen Airport.

Silver Airways Henry E. Rohlsen Airport (STX) Arrival Terminal

Silver Airways STX terminal flight arrives at Terminal B of STX International Airport. Upon arrival, passengers have to go through the following checkpoints.

International travelers should pass through an immigration check. You may opt for any streamlined booth to go through the inspection.

After you clear the immigration, approach the baggage claim area. Look for the signage for Silver Airways to proceed to your designated carousel area.

International travelers have to go through clearance, where Customs Border Protection (CBP) officers may check the contents of their baggage. Any article or item that is under legal scrutiny needs to be declared, as you may be asked to complete the paperwork before you leave the airport.

Once you have cleared customs, go to the arrivals halls. There are services and amenities available at arrivals that facilitate onward travel. Some of them include free WiFi, duty-free stores, ATMs, and currency exchange counters. 

Silver Airways Henry E. Rohlsen Airport (STX) Departure Terminal

Silver Airways STX terminal flights depart from Terminal B at STX airport.

Airport check-ins start 3 hours before your scheduled flight departure, and online checking starts 24 hours before. 

All passengers need to pass through check-ins and keep their documents, and tickets ready for ease of check-ins. Avoid any metal or explosives, and do not carry sharp items.

After you complete the check-in and obtain the boarding pass, go to the TSA security check. TSA security timing starts right from the check-ins as both move simultaneously.

If you’ve lost any items during your air travel with Silver Airways terminal STX, all passengers have rights to:

  • You can directly call the lost & found customer care number for instant support at +1 801-401-9100. Also, you may directly approach Silver Airways official’s email address and any social media channels.
  • All passengers can carry one personal bag and luggage. The carry-on baggage, however, comes with limitations and they need to be fixed in size and shape.
  • Items that a passenger can carry come free like loose clothing, hats, overcoats, crutches, canes, walkers, approved medical devices, approved child restraint seats, and collapsible strollers.

Delayed, Damaged, or Lost Baggage at Silver Airways Terminal (STX)

Delayed bags are quite common in the holiday season, peak summer, or in heavy rush. The increased demand needs safety as well. STX Silver Airways terminal discards the baggage, which doesn’t comply with the guidelines resulting in delayed bags.

  • Damaged Luggage: The Silver Airways STX Terminal Central baggage service department takes responsibility for all damaged luggage. If the damaged bag cannot be located then it needs to be returned to the passengers within five days by filling the claiming form.
  • Items Missing From Your Checked Luggage: All passengers who are missing items from checked luggage can go for a claim as below:
  • Report your Lost Baggage: Once you arrive, contact the airport team about your report or find the baggage counter at STX Silver Airways terminal.
  • Submit A Claim: You can file a claim online using a mobile phone, or directly to the Silver Airways baggage claim section at the Silver Airways STX terminal.
  • Track Your Bag: Upon successfully filing the claim, you will receive an ID number, which helps you track your claim online or through the customer support team.
  • Receiving Compensation: Silver Airways locate and return your bag in the next 24 hours. All qualified reimbursements and claims shall be entitled to furnish necessary documents like invoices, and proof of ownership of the items.

Travel Services Available at Silver Airways Henry E. Rohlsen Airport Terminal (STX)

Silver Airways STX terminal takes care of its passengers at Henry E. Rohlsen Airport. Some of the exciting services are as below:

ServiceDetails
Flight ChangePassengers can change, postpone, or modify flights anytime. Late cancellations or delay changes are subject to a refund with a fee.
CancellationEarly cancellations guarantee a full refund to the original payment mode. No refund or claim is allowed after the flight departure.
Last-Minute Flight BookingLast-minute bookings come with special pricing. Reservations must be completed up to 2 hours before scheduled departure.
Add Travel InsuranceAllianz Global provides travel insurance for Silver Airways. Covers trip cancellations, interruptions, and medical needs, offering passenger benefits if covered.
Passengers with DisabilitiesSilver Airways offers wheelchairs and assistance from onboarding. Special seating arrangements are available, and the cabin crew assists with locating seats.
Unaccompanied Minor TravelUnaccompanied minors must arrive 3 hours before flight. No extra cost for domestic travel, but international flights may have charges.
Pet Travel ServicePassengers can travel with pets from onboarding to exit. Pet details must be provided during booking and presented at check-in.

Dining/Shopping Options at Silver Airways Terminal (STX)

STX Airport at Terminal B offers opportunities for shopping and dining options. Let’s discuss the top-notch attractions.

STX Airport is a renowned airport, which ensures to serve best in the aviation industry and this has been delivered for many decades. Let’s see what shopping options we have at Silver Airways STX Airport terminal.

  • Hudson
  • 3SIXTY Duty Free & More
  • Sweet Indulgences

Dining Options At silver Airways Henry E. Rohlsen Airport Terminal

Silver Airways STX Terminal provides dining options. A lot of great dining options can be explored here serving great cuisines, and fine dining options. let’s take a look at a few:

  • Auntie’s Anne’s
  • Starbucks
  • Torn Basil

Services and Amenities Offered By Silver Airways & Henry E. Rohlsen Airport

First-time travelers feel comfortable answering all queries and don’t forget signs for directions. Old-age people, pregnant ladies, newborns, and family pets are given special treatment. Below is the list representing services and amenities:

Silver Airways ServicesHenry E. Rohlsen Airport Services
Online Check-InDining and Shopping at your convenience
Baggage Drop-Off SystemPassenger Service
Nearby TransportationRestroom
Frequent Flyer ProgramTransportation in-house Services
Customer Care RepresentativeInformational Enquiry
Self Kiosks Service CounterWaiting Halls
In-flight servicesLounge in Collaboration
Seating OptionsParking
PetCare Kennels, Cages SupportCharging Station
Sightseeing And Nearby AttractionsPetCare Medication, Assistance, & Tender Care

Silver Airways Terminal Map at Henry E. Rohlsen Airport

Here is a navigational map to help find any desired locations near the airport area. Shoot any query regarding your flight booking. The office is easily discoverable on Google Maps, also you can call directly for a quick resolution to your query. Ensure your all queries meet resolutions, a day before you kick for departure from Silver Airways terminal STX.

Contact Silver Airways at Henry E. Rohlsen Airport (STX)

Silver Airways actively participates, responds, and answers passengers’ queries on all major social platforms. They’re striving to deliver outstanding resolve time over the mailing services.

InformationContact Details
Websitehttps://www.silverairways.com
Facebook Officialhttps://www.facebook.com/SilverAirways
Instagram Officialhttps://www.instagram.com/flysilverairways
Twitter Officialhttps://twitter.com/silver_airways
LinkedIn Accounthttps://www.linkedin.com/company/silver-airways
E-mail Addressguestrelations@silverairways.com

Silver Airways STX terminal has many help counters everywhere. Expect to meet all daycare services and transportation to the gates. You can enjoy all the luxurious amenities and services at this grand terminal.

This terminal is equipped with all modern solutions required to deliver to all passengers services. From the self-kiosk services to cozy comfy seats, Silver Airways in collaboration with the Henry E. Rohlsen Airport delivers it all.

Special treatment for pet care essentials, child nursing, and old-age people care are the real attractions of this terminal. Ensure a safe, luxurious, and empathetic journey with the STX Silver Airways terminal.

Silver Airways STX Terminal is a promising name when it comes to delivering top-notch customer solutions. It offers generous services for each passenger from the moment they are onboarded to in-flight services and makes them goodbye moves along with the flight memories.

Many complimentary items are provided. The airport terminal consists of several attractions like multiple charging points, restrooms, meeting halls, children’s play halls, and much more to explore.

STX Silver Airways terminal gives all essential services to the passengers, and they provide homely treatment to everyone. A lot of shopping ideas, dine-in options, and several sightseeing places are here to explore nearby.

FAQs

What terminal does Silver Airways operate from at Henry E. Rohlsen Airport (STX)?

Silver Airways operates from terminal-1 at Henry E. Rohlsen Airport (STX)

How do I locate the Silver Airways terminal at Henry E. Rohlsen Airport (STX)?

You can locate using a Google Map, or call directly to reach customer care representatives. 

What amenities are available at the Silver Airways terminal in STX?

As a proud host, Silver Airways offers all modern amenities, including daily essentials, lounges, restrooms, and complementary supplements.

How early should I arrive at the Silver Airways terminal at STX before my flight?

All passengers need to arrive 2 hours before domestic flights, and 3 hours before international flights at the Silver Airways terminal at STX.

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